Ladbrokes Visa Card

Ladbrokes Visa Card. Bet Anywhere, Shout Everywhere. Watch the TV Ad here.

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Take advantage of PayWave, EFTPOS and ATM withdrawals.
Your card arrives in 7-10 business days. Activate it online in the My Account section.
Login to your account and click Ladbrokes Card in the My Account section.

WATCH THE LADBROKES TV AD

Shout your mates, anywhere Visa is accepted, by withdrawing directly from your linked betting account with the new Ladbrokes Visa Card.

Visa PAYWAVE
Make purchases instantly with your winnings in seconds with the Ladbrokes Visa Card.
SHOP ONLINE
Use your winnings to purchase online in seconds at millions of retailers with Ladbrokes Visa Card!
USE ANYWHERE
Use your winnings overseas at anywhere Visa is available. Book accommodation, tours and more!

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Verify your address and wait for your card to arrive in the mail. Easy as...

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Not a member yet?

Just sign up, verify your account and apply today to get the Visa card to get instant access to your winnings.

Available for use at any ATM or Visa payment terminal.

PUNT & WIN

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How it works

Once you’ve applied and activated your new Ladbrokes Visa Card, you are ready to take advantage of all its features. Back a winner and get access to your funds in just seconds.

WHY JOIN LADBROKES?

BEST TOTE OR SP

The highest odds paid of the three main Australian totes or official starting price, whichever is better.

FIXED ODDS

Fixed odds offered across all Australian racing and widest range of fixed odds exotics in the market.

PROMOS EVERY WEEK

Promotions and refunds on
special events including Racing,
A-League, Cricket and more.

9000+ MARKETS

Up to date national and international racing and events.

LADBROKES CARD

Instant access to winnings, ATM and Visa access.

PICK YOUR OWN ODDS

Increase the odds and pick the margin your horse will win by!

FAVOURITE VS FIELD

Back the whole field and increase your chances against the favourite!

DAILY FREE BETS

Choose a runner to place in each race (harness, thoroughbred or greyhound) for a chance to win up to $1000 in free bets every day!

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FAQ

How long does it take to receive my Ladbrokes Visa Card?
Your Ladbrokes Card will be posted via Australia Post. We aim for you to receive this within 7-10 business days, however in the event that you haven’t received your card within 14 business days please contact our Support team on 1300 523 276.
How do I activate my Ladbrokes Visa Card?
When you receive your Ladbrokes Card, inside the envelope you will find your activation letter with the PIN number, activation code and Ladbrokes Visa Card attached. The activation code is located at the top of the letter. Visit the Ladbrokes Card area in My Account, type your activation code in the box to the right and click Activate.
Can I change the PIN on my Ladbrokes Visa Card?
No, the PIN cannot be changed, however, if you forget your pin you do have the ability to retrieve your PIN. See the Ladbrokes Visa Card PDS for further details or go to eMerchants PIN Recovery.
I cannot remember my PIN on my Ladbrokes Visa Card, what do I do?
If you are unable to remember your PIN you have the ability to retrieve your PIN. See the Ladbrokes Visa Card PDS for further details or go to eMerchants PIN Recovery. Please note, you will need a valid email address to complete this process.
I have lost my Ladbrokes Visa Card, what do I do?
Please contact Support on 1300 523 276 immediately. Your existing card will be cancelled and a new card ordered.
How do I get a statement for my Ladbrokes Visa Card?
You can view your last 10 transactions in the ‘My Account’ section after logging in on Ladbrokes.com.au. If you wish to view more please go to www.ladbrokescard.com.au/myaccount/, and log in using your Card Number and PIN.
Can I access my Ladbrokes Visa Card statement via the mobile app?
You can view your last 10 transactions in the ‘My Account’ section after logging into the Ladbrokes mobile app. If you wish to view your full statement history please visit www.ladbrokescard.com.au/myaccount/ on a desktop computer and log in using your Card Number and PIN.
I tried to use my Ladbrokes Visa Card but it did not work, what do I do?
If you have activated your card and it still isn’t working, please contact our support team on 1300 523 276.

MORE FREQUENTLY ASKED QUESTIONS

What are the limits on my Ladbrokes Visa Card?

Point of Sale and ATM Withdrawal Limits
Daily ATM Cash Withdrawal Limit:	$1,000.00
Daily Point of Sale Limit	$5,000.00
Maximum amount per Point of Sale purchase	$2,500.00
Daily Total Limit	$5,000.00
Load and Account limits
Minimum Load from the Ladbrokes Wagering Account	$5.00
Maximum Load from the Ladbrokes Wagering Account	$5,000.00
Maximum balance at any one time	$5,000.00
PayWave Limits
PayWave Transaction Limit, without a PIN	$100.00

For more information please read the Ladbrokes Card Product Disclosure Statement (“PDS”) available here.

Where can I use my Ladbrokes Visa Card?
At any ATM, Visa payWave, Visa or EFTPOS terminal prepaid cards are accepted (subject to merchant discretion) at Australian retailers or online.
Can I withdraw cash via POS (Point of Sale)?
Yes, in the majority of cases you can. However, the availability of cash-out at POS is at the merchant’s discretion.
Can I change these limits on my Ladbrokes Visa Card?
No. The limits on your Ladbrokes Card are pre-set.
Can I use my Ladbrokes Visa Card like a Credit Card?
Although your Ladbrokes Card is NOT a credit card, you can make purchases online much like a credit card. It is a pre-paid Visa debit card.
How long does it take to transfer funds between my Ladbrokes Account and my Ladbrokes Visa Card?
If the funds in the Ladbrokes Wagering Account are available for transfer then the transaction from your Account to your card is instant.
How do I transfer funds from my Ladbrokes Visa Card Account to my Ladbrokes Wagering Account?
Log into your Ladbrokes Account, Click on the ‘My Account’ section, then go to the Deposit area and select Ladbrokes Card as a deposit option. Follow the prompts on screen. There is no minimum value when transferring funds from the Ladbrokes Card to your Ladbrokes account.
Is this Visa Card issued by Ladbrokes?
No, the card is issued by Cuscal Limited ABN 95 087 822 455, AFSL 244116. Ladbrokes Digital Australia Pty Ltd ABN 25 151 956 768, AFSL 484062 is involved in the promotion and distribution of the Ladbrokes Visa card.
The ATM took my Visa Card, what do I do?
Please contact the Company associated with the ATM to see if your card can be retrieved and notify Support on 1300 523 276 if you need a replacement card.

What fees will I pay on my Ladbrokes Visa Card?

Ladbrokes itself does not charge any fees for the card. Fees may apply if you use your Card in an ATM where the owner has the right to charge a fee, this fee will be charged on top of your transaction.

Fees may also be charged if you lose your card and replace it with another one or if you dispute a transaction.

Fees and Charges to be paid by the Cardholder

Card Issue and Funds Loading
Card Issue Fee	Free
Funds credit loaded from the Ladbrokes Wagering Account	Free
Replacement Card Fee	$5.00

ATM Withdrawals
When using an ATM which is not part of the rediATM network	ATM Owners Fees
When using a rediATM	$2.00 (rediATM Usage Fee)

Point of Sale Purchases
POS Purchase	Free
POS Purchase with cash out	$0.50
Foreign Exchange Fee (if Card is used for purchases or withdrawals in any currency other than Australian dollars or purchases with any merchant located outside Australia)	2.99%

Account Keeping Fees
Balance Inquiry online	Free
Disputed Transactions	$20.00
Ladbrokes Client Services Calls	Free

The Ladbrokes Card Financial Services Guide is available here. The PIN Mailer which came with your card also sets out the fees and charges associated with the Ladbrokes Card.

Why did I get charged $x for a cash withdrawal?
This is an ATM owner’s direct charge fee. This is outside of Ladbrokes/eMerchants control. The ATM will tell you at the time of purchase what the transaction will cost you. For example, the ATM fee may be $2.50, and this will be charged on top of the value of your cash out.
How much can I withdraw / transfer to my Ladbrokes Visa Card?
You can only transfer your cleared funds. The withdrawal page shows your betting account balance (funds available to bet) and your withdrawable balance, which are funds cleared for withdrawal.

Note: All deposits must be turned over at least once before a withdrawal is permitted. Promotions and bonus terms may require additional turnover requirements to clear your funds, see your promo terms for more information.
Can I use the Visa Card to make purchases online?
Yes. Your Ladbrokes Card is a pre-paid Visa debit card. Simply transfer funds from your betting account to your Ladbrokes Card and the transaction can be made anywhere Visa debit cards are accepted.
There is a transaction on my Ladbrokes Visa Card statement that is not mine. What do I do?
You will need to call us to discuss the transaction; if your card/PIN is compromised you will need to cancel your card immediately. Please contact support ASAP on 1300 523 276.
Can I load personal funds onto the Ladbrokes Visa Card?
No, you cannot load personal funds onto the card. You can only load wagering funds. Please refer to the Product Disclosure Statement for full details.

Product Disclosure Statement | Financial Services Guide

This material is general information only and does not take into account your objectives, financial situation or needs. We recommend you consider the Product Disclosure Statement (PDS) relating to this product before making any decision. This product is available only to Australian residents.

To use the Ladbrokes Visa card it must first be activated. Terms and conditions and fees and charges will apply to use of the Ladbrokes Visa card.

The Ladbrokes Visa card is a reloadable Visa prepaid debit card issued by Cuscal Limited ABN 95 087 82 455, AFSL 244116. Ladbrokes Digital Australia Pty Ltd ABN 25 151 956 768, AFSL 484062 is involved in the promotion and distribution of the Ladbrokes Visa card.

Ladbrokes.com.au is licensed and regulated by an Australian Territory. *Promotional rules apply. Offers are not available to residents of VIC, WA and SA. Our betting operations are governed by our Responsible Gambling Code of Conduct and secured using Secure Sockets Layer with 256-bit encryption. Gamble responsibly.